# Career Opportunities at PT Infomedia Nusantara: Join the Telkom Group Excellence
PT Infomedia Nusantara stands as a pillar of the Telkom Group, serving as a strategic bridge for business communications and a vital information resource for telecommunications subscribers. With a shareholding structure split between Telkom (51%) and Multimedia Nusantara (49%), the organization has evolved from its origins as a pioneer in directory services to a multifaceted leader in the digital information sector.
Since its inception in 1975, the company has consistently adapted to the shifting needs of the Indonesian market. Originally established under the Elnusa GTDI umbrella to manage the Telkom Yellow Pages, the company officially transitioned into PT Infomedia Nusantara in 1995 following significant investment from Telkom. Today, the organization operates across three core business pillars, driving innovation and service excellence. As part of its commitment to operational growth, PT Infomedia Nusantara is now inviting talented professionals to join its team for the April 2026 recruitment cycle.
## Open Position: Sales Advocacy Representative (SAR)
We are seeking motivated individuals to fill the Sales Advocacy Representative (SAR) role. This position is ideal for candidates who are passionate about delivering top-tier customer experiences and driving sales growth within the prestigious Telkomsel ecosystem.
Candidate Requirements
To be considered for this role, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree holder.
* Academic Achievement: Minimum GPA of 2.75 for Public Universities (PTN) and 3.00 for Private Universities (PTS).
* Communication Skills: Exceptional verbal communication abilities with proficiency in English.
* Service Mindset: Demonstrates a strong customer-oriented approach.
* Collaboration: Capable of working effectively both independently and as a collaborative team member.
* Residency: Preference will be given to candidates residing in the designated city or regency of the placement area.
Core Responsibilities
The Sales Advocacy Representative (SAR) at GraPARI plays a multifaceted role, balancing sales performance with superior customer service. Key responsibilities include:
1. Target Achievement: Execute sales strategies to meet established targets while ensuring strict adherence to standard operating procedures (SOPs) and advocacy principles.
2. Consultative Services: Provide expert consultations regarding products to address customer inquiries and fulfill their specific needs.
3. Customer Satisfaction: Ensure high levels of customer satisfaction regarding Telkomsel’s portfolio of products and services.
4. Comprehensive Support: Assist customers with diverse requirements, extending support beyond immediate sales tasks to ensure a holistic service experience.
5. Operational Efficiency: During peak periods at GraPARI, SAR personnel are expected to assist in managing queue flow to optimize the customer experience.
6. Coordination and Escalation: Maintain close communication with Team Leaders, SAR Coordinators, CCO Supervisors, and Regional Teams to escalate and resolve complex product or sales-related issues.