# Elevate Your Career: Current Job Openings at PT Telmark Integrasi Indonesia
Navigating the fast-paced world of business process outsourcing requires dedication, strategic thinking, and a drive for excellence. Since 2016, PT Telmark Integrasi Indonesia—a prominent subsidiary of Quiros Networks—has emerged as one of the country's rapidly expanding Business Process Outsourcing (BPO) leaders. By offering comprehensive, end-to-end management solutions for non-core operations, the organization empowers enterprises to streamline efficiency, optimize workflows, and redirect their energy toward core business expansion.
Delivering reliable, technology-driven solutions relies heavily on assembling top-tier talent. If you possess a passion for financial operations, communication, and leadership, PT Telmark Integrasi Indonesia invites ambitious professionals to join the dynamic team in Yogyakarta. Explore the current career opportunities below and take the next step in your professional journey.
## 1. Team Leader Desk Collection
Are you a natural leader with a proven track record in financial recovery? The organization is currently seeking a motivated Team Leader to guide collection specialists toward achieving organizational goals while maintaining high standards of performance.
Key Responsibilities
* Direct and inspire the team to consistently achieve and exceed designated collection targets.
* Coordinate daily operations and workflow activities across the entire Desk Collection unit.
* Provide continuous monitoring, structured mentoring, and professional coaching to individual agents.
* Compile comprehensive performance reports detailing team achievements and metrics.
Candidate Requirements
* Minimum educational background of a Diploma (D3) or Bachelor's Degree (S1).
* At least 1 year of hands-on experience as a Collection Team Leader, preferably within the Financial Technology (Fintech) or Banking sectors.
* Demonstrated expertise in managing late-bucket collections and recovery processes.
* Proficiency in Microsoft Office applications, with an advanced command of Microsoft Excel.
* Exceptional interpersonal and communication capabilities.
* Strong analytical skills for assessing performance trends and resolving operational bottlenecks.
* Willingness to be stationed in Yogyakarta, with local residents or candidates residing in surrounding areas given preference.
## 2. Agent Desk Collection
If you thrive in a communicative, goal-oriented environment and excel at problem-solving, stepping into the role of a Desk Collection Agent offers an exciting pathway to sharpen your negotiation and customer service acumen.
Key Responsibilities
* Contact customers proactively via telephone or digital messaging platforms to secure loan repayments.
* Address and resolve customer inquiries concerning repayment procedures and collection protocols.
* Deliver clear, accurate guidance regarding organizational payment policies, terms, and conditions.
* Analyze payment trends and educate clients experiencing delayed installments on constructive financial habits.
* Propose viable, customer-centric solutions for resolving payment hurdles and facilitating refunds.
Candidate Requirements
* Minimum educational attainment of a High School Diploma (SMA or SMK).
* Outstanding verbal communication and persuasion abilities.
* Solid analytical aptitude coupled with effective problem-solving skills.
* Proven ability to thrive under pressure and consistently meet performance targets.
* Comfortable utilizing computer hardware and digital communication software.
* Minimum of 3 months of practical experience working as a Desk Collection Agent.
## How to Apply
Ready to contribute to a forward-thinking BPO leader and accelerate your professional growth? Qualified candidates who meet the specified criteria are encouraged to submit their comprehensive curriculum vitae (CV) directly to the recruitment team via email at [email protected].