# PDAM Surya Sembada Surabaya Internship Program 2025: Complete Career Launchpad Guide
Stepping into the professional world requires more than just academic knowledge; it demands hands-on experience within a reputable organization. PDAM Surya Sembada Kota Surabaya—a municipal water enterprise with roots stretching back to the Dutch colonial era of 1890—opens its doors through the 2025 Internship Program. Originally supplying water from the springs of Purut village in Pasuruan via railway transport, this historic institution now serves as a modern training ground for the nation's future workforce.
Securing a placement here offers candidates a unique chance to bridge the gap between classroom theory and corporate reality. Below is the comprehensive breakdown of available divisions, specific job scopes, and mandatory qualifications for applicants eager to join this prestigious municipal enterprise.
## Available Internship Positions and Job Descriptions
The 2025 internship initiative features diverse departments catering to various educational backgrounds, ranging from vocational high school (SMK) graduates to bachelor’s degree holders.
1. Non-Permanent Employee Management Division
* Job Description: Support general administrative tasks within the department, manage filing and archiving for non-permanent personnel and interns, and assist in daily operational workflows.
* Requirements: Bachelor's degree (S1) in Administration, Office Administration, Business Administration, Management, or related fields; proficient in office administration principles; skilled in Microsoft applications; capable of basic graphic editing and design.
2. Customer Compliance Division
* Job Description: Handle administrative duties related to compliance monitoring, maintain professional conduct, and execute additional operational directives assigned by superiors.
* Requirements: Bachelor's degree (S1) specifically in Customer Compliance; neat and polite appearance; readiness for ad-hoc supervisory tasks; proficient in computer operations, specifically Microsoft Word and Excel.
3. Administrative Support Division (East Technical Services)
* Job Description: Manage general administrative processes for the East Technical Services unit, including tracking incoming and outgoing mail, sorting documents, and monitoring correspondence flow between internal divisions.
* Requirements: Vocational High School (SMK) graduate in Administration or related majors; solid grasp of foundational administrative tasks; strong collaborative skills.
4. Public Relations Division
* Job Description: Assist in the daily operations of the PR department, contribute to the creation of corporate PR content, and handle video editing tasks for public outreach campaigns.
* Requirements: Bachelor's degree (S1) in Communication Science, Visual Communication Design, Graphic Design, or related fields; excellent communication skills; working knowledge of video and image editing software.
5. Secretariat and Public Relations Administration
* Job Description: Process incoming and outgoing correspondence utilizing the digital Workflow application, and maintain organized archives of letters and official documents.
* Requirements: Bachelor's degree (S1) in Administration, Management, or related disciplines; deep understanding of administrative procedures; strong interpersonal and communication skills.
6. Revenue and Payment Division: Other Revenues Sub-Division
* Job Description: Assist in the finalization of New Connections (PB) and miscellaneous revenue processes, coordinate with relevant divisions regarding payment tracking, and input settlement data with corresponding dates.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics; exceptional analytical and communication capabilities.
7. Revenue and Payment Division: Supervisory Sub-Division
* Job Description: Support cleanliness retribution workflows, handle new connection printing processes, record restitution and water supply logs, and compile periodic publication reports.
* Requirements: Bachelor's degree (S1) in Management, Finance, Business Administration, or Statistics; robust analytical mindset and clear communication skills.
8. Main Office Administration Division (Transmission & Distribution)
* Job Description: Manage year-end documentation overload, including work contracts, job inspection files, and payment receipts. Interns gain practical exposure to high-volume document handling that translates directly to corporate readiness.
* Requirements: Vocational High School (SMK) graduate in Office Administration, Management, or equivalent; competent in Microsoft Office suite; not currently committed to another internship program.
9. Drafting Division
* Job Description: Conduct water pipeline network surveys and draft blueprint designs for upcoming municipal water distribution networks.
* Requirements: SMK graduates in Building Construction or Civil Engineering, alongside D3/S1 Civil Engineering degree holders (open to all genders); proficient in AutoCAD; eagerness to learn; strong teamwork orientation.
10. Electrical Maintenance Division
* Job Description: Perform routine maintenance at water treatment installations, respond promptly to damage reports submitted by installation operators, and strictly adhere to Occupational Health and Safety (K3) protocols.
* Requirements: High School (SMA/SMK) graduates (male applicants preferred); familiar with basic electrical terminology; energetic, responsible, and equipped with strong social skills.
11. Production Division: Ngagel 2 Water Treatment Plant (IPAM)
* Job Description: Monitor turbidity levels in raw and treated water, conduct water sampling procedures, perform jar tests to calculate optimal chemical dosages, and follow supervisory directives.
* Requirements: Bachelor's degree (S1) in Environmental Engineering (open to all genders); highly motivated, hardworking, and eager to learn; communicative and collaborative team player; foundational understanding of clean water processing systems; proficient in Microsoft Word and Excel.
12. Production Division: Ngagel 3 Water Treatment Plant (IPAM)
* Job Description: Test turbidity metrics for raw and production water, execute sampling protocols, calculate precise chemical requirements via jar tests, and execute designated operational steps.
* Requirements: Bachelor's degree (S1) in Environmental Engineering (male applicants preferred); resilient, hardworking learner; strong communicator; team-oriented mindset; comprehension of water treatment methodologies; skilled in Microsoft Office applications.
13. Water Loss Control Division (Field Operations)
* Job Description: Engage directly in field-based projects alongside seasoned professionals, applying academic theories to real-world infrastructure challenges while mastering time management, problem-solving, and professional communication.
* Requirements: Vocational High School (SMK) students from any major (male applicants preferred); physically and mentally healthy; clear communication skills; genuine passion and motivation for field-based practical work.
## Step-by-Step Internship Registration Guide
Navigating the application procedure is straightforward when following the designated digital pathway:
1. Account Creation: Visit the official portal, register a new user profile, and verify the account via the confirmation link sent to your registered email address.
2. Position Selection: Choose between regular internship tracks or specific project-based opportunities that match your educational background, skill set, and availability.
3. Application Tracking: Submit your selections and monitor the platform for official announcement updates.
## Mandatory Application Documents Checklist
To ensure your application moves forward without administrative delays, prepare and compile the following documents:
* Official university or school referral letter (addressed explicitly to the Main Director of PDAM Surya Sembada Kota Surabaya)
* Internship proposal document
* Academic transcript (mandatory for project-based program applicants)
* Professional skill certifications (optional, but recommended)
* National Identity Card (KTP), Driving License (SIM), or Student ID Card (if a KTP is not yet issued)
* Recent 3x4 passport photograph
* A formal statement letter confirming your intent to process employment insurance (BPJS Ketenagakerjaan) coverage.